Privacy Policy

Chengdu EPPE Metal Co., Ltd. ("EPPE", "we") operates www.eppemetal.com. This policy explains how we handle personal information submitted through the website, including inquiry forms and catalog download requests.

Information we collect

When you send an inquiry or request a download, we may collect your name, email, company, phone, country, and the product or message details you provide. Server logs may also record technical data such as IP address, browser type, and requested URL for security and diagnostics.

How we use information

We use this information to respond to sales inquiries, send requested catalogs, improve our product pages, and keep the site secure. We do not sell personal information. We may share it with logistics or inspection partners only when needed to fulfill a request you initiated.

Retention and contact

Inquiry records are kept as long as needed for business follow-up and legal requirements. To access, correct, or delete your information, email [email protected].